Cancellation Policy – Discover Marlborough NZ

Please be advised that booking cancellations made up to 48 hours before a scheduled tour via email, text, phone call will be processed without a penalty fee.

Cancellations made 48 hours or less before a booking will be subject to a charge of half of the service rate. This includes tours where our service provider is unable to access the property, is turned away, or the client is a no-show.

Rescheduling a booking in lieu of cancellation within 48 hours of the original booking time will be processed without a penalty fee.